eviCore is guided by a leadership team united in a single-minded, clear-eyed perspective: committed to transforming our industry through healthcare innovation and extending our portfolio of integrated medical benefits management solutions, services, and products.
As President of eviCore Mr. Arlotta brings more than 45 years of experience developing innovative solutions to reduce costs and improve healthcare services. He has led start-ups, turnarounds, and growth organizations. Prior to joining eviCore, Mr. Arlotta was Special Advisor to General Atlantic, LLC, a leading global growth equity firm. He served as Chairman, President, and CEO of Denver-based Coram Inc., a privately held provider of home infusion and specialty pharmacy services with $500 million in revenues. Prior to that, Mr. Arlotta was Chairman and CEO of NeighborCare Inc., a Baltimore-based public company with annual revenues of $1.6 billion. Mr. Arlotta also served as President and Chief Operating Officer of Caremark Rx from 1995 to 2000, and as Chairman, President, and CEO of HealthCall Corporation. He has been a Director on numerous company boards. Mr. Arlotta is graduate of the University of Notre Dame and a retired U.S. Army Reserve Captain.
Since joining eviCore in 1999, Mr. Smith has served in multiple roles, starting as the Vice President of Operations with MedSolutions (later acquired by CareCore National), now known as eviCore. He also led the development and management of the national imaging center network, and has led successful major initiatives in account management and business development. Mr. Smith currently serves as the President of eviCore’s Medical Benefits Management division; he is responsible for the profit and loss as well as overall growth of all business units. Prior to joining eviCore, Mr. Smith spent more than 3 years with Cigna/Healthsource in South Carolina as the VP, provider network management. He was responsible for national contracting for ancillary services for Cigna as well as management of local-market medical cost management activities. Prior to joining Healthsource, he served as Vice President of Development for Medical Resource Management. Mr. Smith began his career as a CPA in the Internal Audit department at Ernst & Whinney (which later became Ernst & Young). Mr. Smith graduated from Harding University with a BBA in accounting.
As President, Post-Acute, Home and Emerging solutions, Mr. Eilert brings strategic vision, P&L experience, and a growth-and-innovation mindset to a market space that is poised for expansion and ripe for disruption. He leads the strategy and execution of our newly aligned business focused on delivering risk-based solutions that improve the affordability, simplicity, and predictability of healthcare for populations requiring post-acute, home, chronic, and complex care. While this unit serves clients across multiple lines of business, special priority will be placed on acting as the partner of choice for Medicare populations—both for our external clients as well as for the Cigna Medicare Advantage business. In assembling eviCore and Alegis Care capabilities and people, we are executing the foundational step of a clearly defined strategic roadmap promising an expanded and more impactful role as a comprehensive, differentiated solutions provider to our clients. Previously Mr. Eilert served eviCore as President, Growth & Innovation, where he led the creation, evolution, and execution of all sales, client management, marketing, and product innovation functions.
Mr. Eilert has more than 27 years of experience in healthcare services and technology, excelling in executive leadership for companies ranging from early-stage to Fortune 5. Prior to joining eviCore he worked for OPTUM, a division of UnitedHealth Group, where over a period of 12 years he held progressively senior positions that included SVP, Payer Solutions and SVP, Growth. He has also held various leadership roles with high-growth healthcare companies including GeoAccess, STERIS, and Stryker.
Mr. Eilert earned his BS in Business Administration from the University of Kansas and an MBA from the University of Missouri at Kansas City. He is active in his local community and serves on boards of not-for-profit organizations in the Kansas City area.
As EVP of Human Resources and Chief People & Talent Officer, Ms. Mercier provides strategic leadership and oversight for all of eviCore’s human resources (HR) functions, including the corporate people and talent strategy, as well as recruiting, performance management, and benefits and compensation. She joined eviCore in August of 2010 as SVP of Human Resources to build the people & talent function. Her previous experience included serving as a partner at Hewitt (Aon Hewitt). Ms. Mercier received her bachelor of business administration (B.B.A.) degree at Loyola University. She holds the following professional designations: Certified Society for Human Resource Management Senior Certified Professional (SHRM-SCP), and Certified Senior Professional in Human Resources (SPHR), by the HR Certification Institute.
Ms. Johnson oversees eviCore’s compliance department. As the Chief Compliance Officer, she leads the planning and implementation of internal controls, policies, and procedures that ensure the Company’s compliance with all applicable local, state, and federal laws and regulations as well as third-party guidelines. Ms. Johnson joined eviCore as Associate General Counsel in 2010. Previously, as an attorney for Garfunkel, Wild in New York for 9 years, she frequently acted as counsel to eviCore. She began her career as an engineering consultant with Patrick Engineering in Chicago. Ms. Johnson holds a BS in environmental sciences from DePaul University and a JD from Columbia Law School.
Dr. Gratias joined eviCore in 2013 and has served as eviCore’s Chief Medical Officer since 2019. He is responsible for the overall clinical performance of the company’s management solutions, as well as the development of innovative management capabilities. He oversees the company’s formulation and maintenance of clinical guidelines, as well as its payer and provider relations, utilization and quality management services, and health services research. Dr. Gratias also serves as the senior clinical liaison to eviCore health-plan clients and the broader physician community.
Prior to joining eviCore, Dr. Gratias was Associate Professor of Pediatrics at the University of Tennessee’s College of Medicine Chattanooga. He also served as a practicing Pediatric Hematologist/Oncologist at Children’s Hospital at Erlanger and as a member of the Renal Tumors Steering Committee of the Children’s Oncology Group. He is a fellowship-trained, continuously board-certified Pediatric Hematologist/Oncologist, and practiced full-time pediatric hematology/oncology in Chattanooga for 9 years.
Dr. Gratias received his medical degree from Wake Forest School of Medicine in Winston-Salem, North Carolina. He completed his residency in general pediatrics and fellowship in pediatric hematology/oncology at the University of Alabama at Birmingham. He is an author of over 20 peer-reviewed publications and nearly 40 regional or national meeting abstracts.
As Chief Information Officer (CIO), Mr. Thomas is responsible for oversight of all areas of technology for eviCore, including product-related software development, infrastructure, analytics engineering and call center operations. Prior to becoming eviCore CIO in April of 2020, he has had multiple leadership roles in Technology at eviCore including leading application development organizations, enterprise architecture, infrastructure and our program management office. His more than 20 years of broad technology leadership experience also includes, serving as Partner at Key Business Technologies, SVP of Security and Environmental Solutions at I3, VP Gulf Coast Operations at Radiance Technologies and TRW Space and Missile Defense.
Mr. Thomas received his B.S. in Mathematics and M.S in Applied Mathematics at Auburn University, and his M.B.A. at the University of South Alabama.
Mr. Wahesh is responsible for eviCore’s business operations, including oversight of the production workforce of physician, nurse, non-clinical contact center, and claims operations. In addition, he is responsible for implementations, process and automation operations, provider experience, and business-to-business operations. Mr. Wahesh joined the company as the Director of Operations for new products. He also served as Vice President of Program Operations, and led Client Services and Network Operations for eviCore. Prior to joining the company, Mr. Wahesh was a management consultant with Accenture’s IT Strategy and Transformation Management group. His more than 20 years of operations leadership includes service in the Army’s 82nd Airborne Division and 75th Ranger Regiment. Mr. Wahesh earned an MBA from Duke University's Fuqua School of Business and a BA in Economics from the Virginia Military Institute.