As part of our continued effort to provide a high quality user experience while also ensuring the integrity of the information of those that we service is protected,
we will be implementing changes to evicore.com in the near future.
Beginning on 3/15/21, web users will be required to log in to evicore.com in order to check the status
of authorization request(s). Please click here to register for an account.
Resources
I Would Like To
Learn How To
Frequently Asked Questions
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Providers
- Getting Started
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Active Case
- How can I check my authorization status?
- What is an online clinical consultation?
- What do I do if a member’s eligibility is incorrect or not on file?
- I need to change the date on my request. What is the fastest way to do this?
- I need to change the CPT code on my request. What is the fastest way to do this?
- Denied Case
- Patients
- Health Plans
How does eviCore interact with providers?
With more than 25 years of experience in utilization management, eviCore understands that maintaining a supportive provider experience requires more than supplying a few training sessions and establishing a phone line for questions. We recognize that providers today navigate a complicated healthcare system while trying to make the best medical decisions for their patients. In addition, they can become overwhelmed with administrative burden. eviCore’s approach to supporting the optimal provider experience is dynamic and proactive. We offer ongoing provider touchpoints, including a team dedicated to on-site visits, surveys, and tracking and receiving feedback from both providers and our clients. We also provide helpful resources on how to navigate the prior authorization process, including provider playbooks, and tips on how to avoid a peer-to-peer phone call. Based on the feedback we receive, we continuously strive to improve our operational efficiencies through ongoing web enhancements and development of innovative support measures for our providers.