As part of our continued effort to provide a high quality user experience while also ensuring the integrity of the information of those that we service is protected,
we will be implementing changes to evicore.com in the near future.
Beginning on 3/15/21, web users will be required to log in to evicore.com in order to check the status
of authorization request(s). Please click here to register for an account.
Resources
I Would Like To
Learn How To
Frequently Asked Questions
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Providers
- Getting Started
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Active Case
- How can I check my authorization status?
- What is an online clinical consultation?
- What do I do if a member’s eligibility is incorrect or not on file?
- I need to change the date on my request. What is the fastest way to do this?
- I need to change the CPT code on my request. What is the fastest way to do this?
- Denied Case
- Patients
- Health Plans
What do I do if a member’s eligibility is incorrect or not on file?
Our team will be able to assist with this. Please return to the contact us form and select I am a provider > I am unable to select a member during case build in the contact us form. Fill out the form that populates, and our team will reach out shortly to update the member’s information. You also can contact us at (800) 918-8924 to update your information.