As part of our continued effort to provide a high quality user experience while also ensuring the integrity of the information of those that we service is protected,
we will be implementing changes to evicore.com in the near future.
Beginning on 3/15/21, web users will be required to log in to evicore.com in order to check the status
of authorization request(s). Please click here to register for an account.
Resources
I Would Like To
Learn How To
Frequently Asked Questions
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Providers
- Getting Started
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Active Case
- How can I check my authorization status?
- What is an online clinical consultation?
- What do I do if a member’s eligibility is incorrect or not on file?
- I need to change the date on my request. What is the fastest way to do this?
- I need to change the CPT code on my request. What is the fastest way to do this?
- Denied Case
- Patients
- Health Plans
What do I tell my patient when their case is denied?
Patients should be encouraged to review their determination letter they receive by mail to understand the reasons the request was determined to be inappropriate, as well as what post-decision options might be available to them regarding partial or full denial determinations. As their provider, however, it is encouraged that you also review the determination and options available, as you may be able to act on your patient’s behalf more quickly.