How patient outreach helps guide care for MSK pain

While clinical guidelines often call for conservative care, some providers choose more aggressive options. That’s where Joyce’s story begins. As her neck pain worsened, her doctor ordered an MRI without trying physical therapy first. The EviCore by Evernorth MSK corePath team reached out to Joyce to talk through next steps. With a 66% voluntary participation rate, MSK corePath helps members make informed choices. Find out how Joyce got on the path to healing.