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Provider Support

We’re on a quest to improve the experience of administrators, clinicians, and patients who work with us. Our newly redesigned provider solutions help reduce the complexities and costs involved in securing prior authorization (PA) for medical procedures and tests. The eviCore intelliPathSM electronic prior authorization solution (intelliPath ePA) unifies the entire PA process–from submission to decision–into a single application integrated with the patient’s electronic health record (EHR). eviCore’s provider experience solution offers providers ongoing touchpoints that include a team dedicated to on-site visits; professional surveys; and the rigorous tracking and receiving of feedback from both providers and our clients.

eviCore intelliPath ePA

eviCore’s new electronic prior authorization (intelliPath ePA) is already being deployed by provider organizations to automate and simplify the process of submitting and tracking requests for prior authorization. intelliPath ePA streamlines operations within a single easy-to-use application that integrates with major EHRs. Provider costs are reduced and decisions are communicated in real time, reducing delays.

intelliPath ePA reflects eviCore’s commitment to modernize prior authorization and remove barriers to evidence-based care. And it’s provided as a free service for eviCore-managed case volume.

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Provider Experience

With more than 25 years’ experience in utilization management, eviCore understands that maintaining a truly supportive provider experience requires more than supplying a few training sessions and establishing a phone line for questions. We recognize that providers today navigate a complicated healthcare system while trying to make the best medical decisions for their patients. In addition, they face growing administrative burdens.

We offer providers ongoing touch-points that include a team dedicated to on-site visits; professional surveys; and the rigorous tracking and receiving of feedback from both providers and our clients. We also provide helpful resources on how to navigate the prior authorization process, including provider playbooks and tips on how to maximize the process short of a peer-to-peer phone call. Based on the feedback we receive, we continuously upgrade our operational efficiencies through ongoing addition of Web enhancements that improve the user experience and offer additional support to our providers.

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