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Alabama Medicaid

EviCore by Evernorth currently maintains prior authorization management on two platforms, MedSolutions and CareCore National. Alabama Medicaid Radiology requests have been historically managed on the MedSolutions platform. Effective 10/1/2025, Alabama Medicaid Radiology authorizations will be managed on the legacy CareCore National Portal. Authorizations built prior to 10/1/2025 on the MedSolutions Portal will remain there for reference. If you have any questions regarding the EviCore by Evernorth web portal, please contact the Web Support team via email at portal.support@evicore.com or via phone at 800.646.0418 (Option 2). 

 

 

 

 

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Registration Instructions

EviCore highly recommends providers take full advantage of the online capabilities at https://www.evicore.com/provider

Here you can request prior authorization, review our nationally accepted evidence-based guidelines, and receive announcements about program updates. Access requires only your email address and a brief registration.

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Evidence-Based Clinical Guidelines

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