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Excellus BCBS Provider Resources

Effective January 1, 2027, prior authorization services will no longer be required through EviCore. If you have any questions, please contact the Customer Service number located on the back of the member's health plan ID card.
This change applies to prior authorization for diagnostic imaging, radiation therapy, cardiac imaging and devices, and musculoskeletal services, for one or more lines of business.

 

EviCore is pleased to announce that as of 03/31/2025, an updated resource for providers looking for guidance regarding e-notifications and accessing letters. To access this resource, navigate to either General Resources or Solution Resources and select “Excellus Provider e-Notifications

 

Need Help?

Registration Instructions

EviCore highly recommends providers take full advantage of the online capabilities at https://www.evicore.com/provider

Here you can request prior authorization, review our nationally accepted evidence-based guidelines, and receive announcements about program updates. Access requires only your email address and a brief registration.

 

Evidence-Based Clinical Guidelines

Access Guidelines