Mass General Brigham Health Provider Resources
As of July 19, 2021, EviCore no longer processes prior authorization requests on behalf of AllWays Health Partners for high-tech radiology or cardiac imaging. To request approval for these services, please use the authorization submission tool in the provider portal at allwaysprovider.org
EviCore by Evernorth is an independent company that provides preauthorization for Mass General Brigham Health Plan. Effective 11/1/2024, EviCore will be delegated First Level Pre-service Appeals.
You can request an appeal by:
- Fax: 866-889-8061
- Phone: 800-792-8744 ext.49100 or 800-918-8924 ext.49100
- In writing to: eviCore healthcare
Attn: Clinical Appeals
PO Box 5620
Hartford, CT 06102
Laboratory Management
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Registration Instructions
EviCore highly recommends providers take full advantage of the online capabilities at https://www.evicore.com/provider
Here you can request prior authorization, review our nationally accepted evidence-based guidelines, and receive announcements about program updates. Access requires only your email address and a brief registration.